Vallicella Glamping Resort

The online marketing makes this resort look vastly better than it actually is. Please bare in mind the star rating of 3 stars. Camping Weekend is far superior. The area surrounding the camp is pretty tired. We booked a Panorama XL Cottage near the pool. We had olive trees with marching ants encroaching on the balcony, the Perspex on the balcony was not clean and had seen better days, the decking was somewhat warped and wobbly and to get to the ‘box’ you had to walk down the back through thistles and weeds. Bushes and weeds are intertwined everywhere and there are lots of drops for children to fall down all over the place. This is blatantly snake paradise! Some fences are broken. The toilet blocks looked very basic indeed - somewhat Roman! The pool area is amazing and very new, the barman (Max) is exceptional and the reception staff are brilliant! The new slide is fun but the traffic lights are broken and people are too close to eachother. We were worried about hitting other people or banging heads with them where the slide went into the pools. There is a urine smell where people queue for the slide; obviously the slide queue is far more important than going to the loo for some people! We decided to give the place a go despite our initial observations but the restaurant was the final straw for my husband who works in hospitality. We were placed on a very warm inside area of the restaurant and we asked if it was possible to sit outside. We were told that were not able to be relocated to the outside and they would need to reconsider this tomorrow. We then decided not to eat and not to stay. When leaving the restaurant we observed empty tables outside that easily could have been cleared and we could have sat outside. We decided to relocate back to Camping Weekend and the staff weee very proactive on organising this. We left the next day. The whole fiasco has meant that we had to accept a bathroom less Glamping tent at weekend but to us this is much more preferable to Valicella and we are happy here.